Aviation

At Astute Venture we believe in the ideology that all students who have completed their Higher Secondary are of the same caliber, and that a right guidance and motivation will definitely churn them into professionals. Our focus is on three integral aspects which are the integral part of any Airline or Hospitality industry-Grooming, Enhancing Confidence and Communication, with an objective of converting students into professionals, and ensuring that anyone who goes through this training is placed successfully in the respective industry.

Our courses focus on Cabin Crew, Ground staff, Ticketing, Retail, Airport Management, Customer Service, Travel & Tourism and Hospitality. The fee of various customized courses ranges from Rs.75,000/- to Rs.1,50,000/-.

Aviation & Retail Academy

Airline cabin crew are responsible for the safety, welfare and comfort of all the passgengers on the aircraft. Training for this course includes:

• * Safety and Emergency procedures (SEP)
• * Customer Service
• * Various soft-skills

This course covers several tasks crucial fro the safe arrivals and departures of aircraft. Ground crew operate with a high degree of professionalism and efficiency to ensure the rapid turnaround of aircraft. Training for this course includes:

• * Passenger services
• * Baggage services
• * Operations services
• * Ramp services

Air Cargo And Courier Operation
Tourism Entrepreneurship and Tourism Operations

• * Career Aspirants in Tourism Industry
• * Anyone who is employed with Travel Agency & Tour Operator
• * Housewives or retired person who would like to do startup in Travel and tourism Industry

Air Cargo And Courier Operation
Tourism Entrepreneurship and Tourism Operations

• * Airport Duty Free Sales Assistant
• * Retail Store Counter Sales Executive

• * Types of Journeys (One way, Return Ticket, JAW)
• * Understand Ticket Format and restrictions
• * Travel Documents (Passport, VISA, Insurance, Vaccination, Health Certificate, Emigrations, Taxes, Immigration, Foreign Exchange)
• * Baggage allowances.
• * Currency Rules & Foreign Exchange
• * Airlines Classes ,Booking codes, Meals, PRINTS ,PNR,EBT, Types of Fares(special, Normal, Flexi, APEX, Excursion ,Fare Basis Codes
• * Reading International Ticket, Schedule, Fares, Availability,
• * Discounts (Child, Infant, Ship Crew, Senior Citizen, Blind ,cancer, Stretcher, Cancer, Group, Crew, SOD,SOL,)
• * Ticketing Symbols ,Phonetics
• * Galileo Booking Overview

• * Identity documentation – international standards Document security features
• * Documentation control: tools, equipment and available resources TIMATIC uses and features
• * Passenger assessment
• * Risk assessment
• * Role and responsibilities of Airline Liaison Officers (ALO)
• * Exception handling and customer service
• * Denial of boarding
• * Future industry directions

Supporting materials : Course participants receive a free PDF notes.

Certificate awarded : A Certificate of Completion is awarded to participants obtaining a grade of 60 % or higher on all exercises and exams.